Performing an analysis of firm external environment

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1. In a labor-management negotiation, when mediators try to get everyone to support a position, whether or not they agreed totally with it, which conflict management strategy are they using?

 consensus 

 compromise 

 collaboration 

 aggression 

2. When one party in a conflict uses a softer volume, slightly sarcastic tone of voice, and snide remarks, which conflict management strategy are they using?

 direct aggression 

 indirect aggression 

 conciliation 

 avoidance 

3. Legal factors must be considered when performing an analysis of a firm’s external environment. Common factors include the ease with which regulations can change the cost of regulatory compliance, and _______.

a. The height restrictions on buildings in the area b. The cost of building permits for new factories and buildings c. The cost of upgrades to the firm’s equipment d. Whether the firm’s practices violate existing codes

 

Reference no: EM132195659

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