Percentage change in productivity over the past two years

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A parcel delivery company delivered 102,900 packages last year, when its average employment was 85 drivers. This year the firm handled 111,950 deliveries with 96 drivers. What was the percentage change in productivity over the past two years? (Negative value should be indicated by a minus sign. Round your intermediate calculations and final answer to 2 decimal places.)

Change in productivity=

Reference no: EM132189137

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