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Michelle Fleshner worked for Pepose Vision Institute (PVI), a surgical practice. She was fired after she provided information to the U.S. Department of Labor about PVI's overtime pay policy. She sued for wrongful termination, and the jury awarded her $125,000. After the trial, a juror told PVI's attorneys that another juror had made anti-Semitic statements during jury deliberations. The comments concerned a witness who testified on PVI's behalf. According to the juror, the other juror said, about the witness: "She is a Jewish witch." "She is a penny-pinching Jew." "She was such a cheap Jew that she did not want to pay Plaintiff unemployment compensation." Another juror confirmed the remarks. PVI filed a motion for a new trial on the basis of juror misconduct. The trial judge held that the comments did not prevent a fair trial from occurring.
Who is the Plaintiff?
Explain the difference between high- and low-context cultures. (Give some examples.) What are the differential effects on the communication process? Why is this important? Discuss why you think companies "go international." (Give specific "reactive" ..
Which of the three classifications of decision making---unstructured, semi-structured, or structured---benefit most from a management information system (MIS), a decision support system (DSS), or from an executive support system (ESS)?
Four-drive Theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.
Define Operations management. Explain the key concepts of Operations management with a schematic diagram.
There is debate about whether texting or social media add to productivity or waste time. Part of the problem could be that it is hard to quantify the impact of using technology to communicate in the workplace. Do you visit social networking sites or ..
Explain how operations management activities affect the customer experiences described in the anecdote at the beginning of chapter 1. What “moments of truth” would a customer at Disney World encounter? Think about the total experience including lodgi..
Explain a surgical team as a kind of functional group. What features does it share with most functional groups? What features distinguish it from most fuctional groups?
Describe the types of learning objectives for which each training method is most suited.
What potential causes of poor decision making existed at WorldCom during Bernard Ebbers' administration? What might have happened if Ebbers had been prone to a different conflict-handling style, such as compromise or collaboration?
How do effective managers assess performance and what is the role and process of the Behaviorally Anchored Rating Scale (BARS)
Optical character recognition (OCR) equipment:
Compared to manufacturing, service requirements tend to be more time dependent, location dependent, and volatile. In addition, service quality is often directly observable by customers. Find a recent article in a business magazine that describes how ..
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