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As Chairman of the Marketing Department at a local university, you are faced with over demand for some marketing courses and under demand for others. How would you go about balancing the service capacity and customer (student) demand for your courses? Explain.
a) What is a multilingual service system, and why is it needed by many global service organizations?
b) How does technology affect an organization's capability of reaching a global market?
Groundz Coffee Shop uses 4 pounds of a specialty tea weekly; each pound costs $16. Carrying costs are $0.25 per pound. It costs the firm $8 to prepare an order. Assume the basic EOQ model with no shortages applies. Assume 52 weeks per year. What is t..
Describe and explain how arbitration works and how it may benefit or hinder either side. Also explain mediation and the various types of alternative dispute resolution used in the airline industry. Give examples and cite your sources.
The manager of the fore and aft marine in problem 16 wants to investigate the possibility of enlarging the docking facility so that two boats can stop for gas and servicing simultaneously. assume the arrival rate is 5 boats per hour and that the serv..
describe how the components of the hawthorne study are incorporated in current human resource functions? what was the
The following vaccine trial was performed: 1000 randomly selected children two years of age were given a vaccine against a certain disease and followed for 10 years. Of these, 80% were never afflicted with the illness. Which is the most correct concl..
The Fair Labor Standards Act (FLSA) The Fair Labor Standards Act (FLSA) specifies employee rights, including minimum wage and overtime pay. Students often work in unpaid internships, and employers are not obligated to comply with the FLSA if the stud..
Write a two page paper that describes the motivation theories (Maslow and McClelland) and how they relate to your dream job. You may focus, at least initially, on extrinsic motivation factors such as a large salary, a great benefits package, a corner..
Assuming that the current turnover and profits of both the units are comparable, compare the relative benefits and limitations of Materials Requirement Planning (MRP) for these two businesses
Describe bureaucratic organizations and commitment organizations. What are the differences? What style of leadership do you think would be most effective in these two types of organizations?
Discuss the 4 modes of knowledge conversion. What processes provide the basis for gaining a competitive advantage through knowledge? What is the main point of managing a talent staffing system and a knowledge management system?
What is the probability that there will be 3 or more persons waiting in the system? Use QM for windows to answer this question.
Diversity is a fact of life in our present-day global business environment. Cite an example you’ve experienced (or one in history) when diversity was used to strengthen an organization or backfired when employed incorrectly (caused conflict). This wi..
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