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As a manager, you have two employees who have a difficult time working together. While nothing specifically unprofessional has been done by either one of them, other team members have expressed concern that the differences even done so far as to say that the situation is causing a hostile work environment. Based on your preferred leadership style (affiliative), how would you handle this situation? What are some effective practices that you would use for leading people and business processes in this situation? In this situation, what is your role in the decision-making processes that serve to establish an organizational climate oriented to meet business goals?
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This assignment was regarding a case study of the application of the leadership styles. It had four unique questions regarding the type of the leadership style and the methods that should be adopted for resolving the current case in an organization in which two employees have differences and conflicts between each other and as a manager, what leadership style and the strategies need to be adopted for resolving the issue.
Ensure you fully answer all four questions to include a complete cost analysis for outsourcing the online help desk as directed in the first question.
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