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Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.5 customers arrive each hour. One design consultant is
available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer.
a. Compute the operating characteristics of the customer waiting line, assuming Poisson arrivals and exponential service times.
b. Service goals dictate that an arriving customer should not wait for service more than an average of 5 minutes. Is this goal being met? If not, what action do you recommend?
c. If the consultant can reduce the average time spent per customer to 8 minutes, what is the mean service rate? Will the service goal be met?
Provide one example of a situation in which it seems to be more important for a business to be ethical rather than lawful, and one example of a situation in which it seems more important for a business
What is the relationship between service and inventory levels.?? What is the impact of lead time, and lead time variability, on inventory levels. It should be at least 250 words and APA format.
Your customer will immediately transfer funds to your bank account on receipt of the shipment. What is your total cost if you use the ground carrier? The air carrier? What other considerations are involved besides the cost?
As I mentioned earlier, the "Western" musical tradition that our ears are accustomed to stems from Europe. It has a specific set of notes - each octave has been equally split into 12 tones. Most music that we hear in this country is based on this tra..
BP Cola must decide how much money to allocate for new soda and traditional soda advertising over the coming year. The advertising budget is $10,000,000. Because BP wants to push its new sodas, at least one-half of the advertising budget is to be dev..
Peter Senge suggests that organizations that will excel in the future will be the organizations that discover how to utilize people's commitment and capacity to learn at all levels in an organization. What characteristics of individual learning will ..
Shoney Video Concepts produces a line of video streaming servers that are linked to personal computers for storing movies. These devices have very fast access and large storage capacity.
After receiving several complaints of sexual harassment, the HR department of a city library decided to estlish a sexual harassment policy. What should be included in the policy? How should it be implemented?
A bicycle manufacturer with an output of 25,000 high-quality bikes per month requires 50,000 tires on the last Thursday of the month to meet their efficiency standards. If the firm wants to continue specializing in what it does best, namely, making b..
An aircraft repair facility currently has four jobs awaiting work. Four teams of mechanics are available. Each team can work on only one of the jobs. Over a period of several months the manager has evaluated the repair teams in a variety of jobs.
The Bouchard Company's EPS was $5.39 in 2005, up from $3.08 in 2000. The company pays out 35% of its earnings as dividends, and its common stock sells for $38.
Imagine that you are a peer to the vice president of Karsten Manufacturing Corporation, the makers of Ping golf products. He comes to you, angry because of a decision made by the president of the organization.
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