Nine capabilities and ppass case study
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Nine Capabilities and PPASs Case Study


The PPARS system was a resounding failure, in any way that you choose to measure it. It overran on budget, time and ultimately was abandoned. The Value for Money Comptroller & Auditor General Report identified that the fault did not lie with the software itself but with the implementation process.


A. Leadership

B. Business Systems Thinking

C. Relationship Building

D. Architecture Planning

E. Making Technology Work

F. Informed Buying

G. Contract Facilitator

H. Contract Monitoring

I. Vendor Development



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