Monthly reporting form for checking account customers

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Reference no: EM1350728

Q1) As part of a larger system project. Clone Bank of Clone, Colorado, wants your help in setting up a new monthly reporting form for its checking account customers. The president and vice president are very attuned to what customers in the community are saying. They think that their customers want a checking account summary that looks like the one offered by the other three banks in town. They are unwilling, however, to commit to that form without a formal summary of customer feedback that supports their decision. Feedback will not be used to change the prototype form in any way. They want you to send a prototype to one group and to send the old form to another group. In a paragraph discuss a situation under which it would be advisable to prototype a new form.

Reference no: EM1350728

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