Reference no: EM132191007
1. Which of the following is the meaning of consensus decision making?
a. Successful accomplishment of the objective for a given item on the agenda
b. The acceptance by all members of the decision reached for a given item on the agenda
c. The process of intervening to help a group improve in decision making in order to increase the group’s effectiveness
d. A consultation model that involves others in making a joint diagnosis of the problem
2. The critical path in a project network is the
a. shortest path (time) through the network
b. path with the most difficult activities
c. longest path (time) through the network
d. the path with the most merge activities
2. The forward pass in project network calculations determines the
a. latest times activities can begin
b. latest times activities can be finished
c. both a and b are correct
d. none of the above
4. Service Process Design includes ________________________
a. Layout
b. Human Resources
c. Postponement
d. All of the above