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QUESTION 1
A cashier in a bank has just now promoted as a manager. He was promoted for the reason that of his good knowledge in dealing with customers. Despite the fact he has never worked as a manager before. As a result he is seeking advice from you.
i. Clarify him, what a manager is supposed to do in practice.
ii. What are the divergent skills that are required by a manager to be successful in an organization?
QUESTION 2
"Money is the main motivating factor at work" Chat about this statement with reference to the Maslow's Hierarchy of Need theory.
QUESTION 3
Converse the significance of control for managers to achieve the objectives of the organization.
QUESTION 4
"The principal asset of my organization is my people" said the director of a big bank. Explain how people can become big assets in an organization.
Question 5
(i) What are the diverse stages in team building?
(ii) What are the diverse characteristics of teams?
What are the major barriers to good communication. As a manager, how would you overcome these barriers. Briefly define and describe the process of Performance Management.
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Leveraging the Power of Differences: Workforce Diversity and the Impact of Information Systems.
Identify the purposes of different types of organisations.
What is the definition of Business Process Outsourcing (BPO) according to Gartner Dataquest. BPO deals mainly with non-core processes of an organization. Explain five of such type of processes. State and describe the BPO business models.
Share an example of the Pygmalion effect you have observed in the past. What effect did the leader's or manager's expectations have on an employee's performance in the workplace?
What is a 'blue ocean' strategy How does it differ from brainstorming?
Prepare an income statement for the year
You are to perform an analysis of Panera Bread Company in 2012.
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