Reference no: EM13161781

Gustavo Lima

Westwood College The school is considering a new system to speed up the registration process. As a member of Westwood's IT team, you will interview stakeholders affected by the registration process. Tasks

1. List all the registration system stakeholders. How is each group affected?

2. Interviews can be time-consuming and expensive. What are your specific goals, and how would you justify a series of interviews?

3. During the interviews, what types of questions will you use, and why? Develop at least five sample questions and explain how each question will help you achieve your objectives.

4. What are the advantages and disadvantages of open-ended, closed-ended, and range-of-response questions?

Notes;

Someone of staff at this website last time tried to help me with this Bus project and he came up with these answers in the below that has nothing to do with that bus plan cuz what they did is; directly copying the information from the instructor resources, has not value.

Here is the last answers that I wanted you guys please to go over it again and revise it.

Westwood College

The school is considering a new system to speed up the registration process. As a member of Westwood's IT team, you will interview stakeholders affected by the registration process. Tasks:

1. List all the registration system stakeholders. How is each group affected?

Answers will vary but may include the registrar, students, dean, department chair, advisors, and instructors. Students can have their own experience and observation to suggest ways in which each group might be affected.

2. Interviews can be time-consuming and expensive. What are your specific goals, and how would you justify a series of interviews?

Interviewing can be costly. In addition to the meeting itself, both people must prepare and the interviewer has to do follow-up work. When a number of interviews are planned the total cost can be quite substantial. However, there is nothing quite like the face-to-face interview experience, and in many cases it is worth the cost. People who are unwilling to put critical or controversial comments in writing might talk more freely in person. Moreover, during a face-to-face interview, you can react immediately to anything the interviewer says. If surprising or confusing statements are made, you can pursue the topic with additional questions. In addition, during a personal interview, you can watch for non-verbal clues.

Bottom line: Each situation is different, and you must consider the type of information, time constraints, and expense factors.

3. During the interviews, what types of questions will you use, and why? Develop at least five sample questions and explain how each question will help you achieve your objectives.

Students can use their imagination on this task. You should suggest that there will be several question of each type. For example, open-minded questions such as "How well does the registration system work for you now?" or "What changes would you like to see in the future?" Closed-ended questions might include "Is the system easy to use?" and a range-of-response question might be "Please rate the user interface on scale of 1 (difficult) to 5 (easy)."

4. What are the advantages and disadvantages of open-ended, closed-ended, and range-of-response questions?

Open-ended questions encourage spontaneous and unstructured responses. Closed-ended questions limit or restrict the response. You use closed-ended questions when you want information that is more specific or when you need to verify facts. Range-of-response questions are closed-ended questions that ask the person to evaluate something by providing limited answers to specific responses or on a numeric scale. This method makes it easier to tabulate the answers and interpret the results.