Kenya an attractive site for business process outsourcing

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Reference no: EM131396195

Read the attached article "The world economy calls: Will improved communications attract call centers to Africa?" from the Economist magazine. Then answer the following questions:

1. List at least three factors that make Kenya an attractive site for business process outsourcing (BPO).

2. What are the explanations for the high trade costs associated with outsourcing business services to Kenya?

https://www.economist.com/node/15777592

Reference no: EM131396195

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