Involving skills-competence and abilities

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Describe what steps you would take to address the following scenario involving skills, competence, and abilities: 

The employee seems to be unable to learn the computer applications that are basic to her job responsibilities, but, consistently "tells" her boss that she is "a good worker and a genius" and that he does not "appreciate her". Even after a few months of training and support, she is unable to use the computer tools to be productive and efficient in completing the required tasks.

Reference no: EM13170314

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