Improve performance and reduce human errors

Assignment Help Operation Management

Reference no: EM13993810

You have been appointed to a Manufacturing/Operations Manager position. Your group consist of 120 operators, and 3 supervisors. The workforce is divided in 3 shifts (i.e. 6AM-2PM; 2PM-10PM; 10PM-6AM with 1 supervisor and 40 operators per shift. You have been appointed to the position to replace a Manager that was active when a Regulatory Agency found multiple Human Errors, Lack of Training/Cross-training and Inappropriate supervisor to operator ratio that resulted in Regulatory critical observations. You have been given the authority and responsibility by the Manufacturing Department to re-structure the department in order to improve performance and reduce Human Errors. (A) Indicate what type of organization you are dealing with, Tall vs. Flat. (B) Present a Before and After Scenario that represents the organizational structure that is currently in place and the one that you will recommend. (C) Analyze the Job Functions and structure that will provide an appropriate supervisor to operator ratio, enhanced supervision and reduction in Human Errors. (D) To support your new organizational structure, will you include cross-training, will you hire new supervisors, team leaders? Please explain and support your answers.

Reference no: EM13993810

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