Importance of non-verbal communication

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Assess patients' levels of anxiety, experience and expectations in respect of dental care Manage patient anxiety and pain through effective communication, reassurance and relevant behavioural techniques

  • Recognise the importance of non-verbal communication, including listening skills, and barriers to effective communication 
  • Recognise psychological and sociological factors that contribute to poor oral health, the course of diseases and the success of treatment 

Reference no: EM13939204

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