Illustrate what problems will he have to overcome to work

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Reference no: EM1375973

Q. Case - Hank Kolb

1. Illustrate what are the causes of the quality problems of the Greasex line? Display your answer on a fishbone diagram.

2. Illustrate what general steps should Hank follow in setting up a continuous improvement program for the organization? Illustrate what problems will he have to overcome to make it work?

Reference no: EM1375973

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