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Develop a customer satisfaction survey of eight questions. The questions must be relevant to the case study that the project team would use to solicit appropriate responses on the restaurant design concept from current and potential customers both inside and outside the restaurant's current market area. Explain your rationale for each question selected.
For each of these survey questions, identify two critical to quality (CTQ) performance characteristics for each survey question and discuss why they are important to customer satisfaction.
Based on the customer requirements that LaRosa's has identified and considering the design concept the company has adopted, examine the customer profile (based on age, lifestyle, etc.) the restaurant is targeting.
a producer of inkjet printers is planning to add a new line of printers and you have been asked to balance the process
A location analysis for Temponi Controls, a small manufacturer of parts for high-technology cable systems, has been narrowed down to 4 locations.
Provide a detailed summary of the purpose of vision and mission statements in organizations. How do they work, and what is the outcome of successfully crafting visions and missions?
What is the expected value of the firm equity if the low-volatility project is undertaken? What is it if the high-volatility is undertaken?
Calculate the expcted inflation rates for each of the next three years (if the real rate is 2% using the spt given and forward rates calculated.
What benefits or opportunities does diversity provide. After a brief research regarding diversity in a healthcare organization, identify some of the best practices for managing and leading in the midst of diversity. These best practices might come..
why are there so few women an minority CEOs of large corporations?
Consider the following scenario and respond to the questions that follow. A new firm, Bit Technology Inc., is deciding where to locate its facilities internationally.
In what ways might a firm's suppliers improve or undermine the firm's Lean efforts? Provide an example to illustrate this situation.
question 1 identify and explain the four areas of the johari window model.question 2 how can you use the johari
If the company sells at a price of $25, how many units of product have to be sold in order to break even? [algebraic approach only]. If the company sells 10,000 mops at the product price of $25, what will be the contribution to profit?
You manage a hotel with one reception desk. On a typical day, you receive on average 8 customers per hour. It takes on average 6 minutes to check-in the customer. For the sake of this problem, we assume that checking-in ONLY happens daily between ..
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