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1. How would you define customer satisfaction? What are the techniques that can be used to asses customer satisfaction?
2. What are the pros and cons with policies pertaining to arbitration in non-union workplaces?
Describe the tasks that a local government must perform during disaster recovery. In addition, identify the types of federal assistance that are available to a community following a Presidential Disaster Declaration.
W.B. Milestone, Inc., a manufacturer of sophisticated computer parts, recently moved the operations of one of its divisions to Malaysia. The Company has hired several hundred workers at wages considerably below their U.S. counterparts, but consistent..
How does the principle of informed consent apply to a competent person who is refusing lifesaving treatment? How does it apply to incompetent individuals who have signed an advanced directive?
List three opportunities and three threats that could represent key factors facing your college or university. Briefly state your view of what institution should do in light of these factors.
As the manager of a fast-food restaurant, determine when guest comments would be not be helpful to improve service or product quality. In the event of repetitive negative comments about the quality of the food, recommend one “quick fix” method of rem..
Discuss the differences between the rationalistic and humanistic approaches to organizational and management communication - Which one would you use to manage tasks with tight deadlines? Which approach is more appropriate for managing change? Why?
A small electronics company is planning to expand two of its manufacturing plants. Formulate an optimization problem to maximize the net present worth of these upgrades.
A group of psychologists argued that we need to revise Maslow's Hierarchy of Needs to replace "Self-actualization" with "Parenting". They claim that too many people see Maslow's triangle as aspirational, rather than as an explanation of how human mot..
XYZ Corporation of Boise has hired you as an outside consult to write the portion of their employee manual dealing with consequences from unprofessional behavior. Why is it important for both the employee and employers to understand the differences a..
Do you consider it motivational and equitable when a substantial part of an employee's pay a bonus based on company results in a highly uncertain environment? Why?
Study the networked supply chain concept as implemented by Cisco. What are its strengths and weaknesses? Analyze why Cisco landed in financial trouble in early 2001. Would you agree that Cisco’s problems were largely caused by inherent defects in the..
If CARD provides a 20% safety margin in guaranteeing a delivery time, what is the guaranteed delivery time if the package picked up at location 1 is to be delivered to location 6?
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