How would you attempt to maximize patient satisfaction

Assignment Help Custom Essay
Reference no: EM13709777

1. The Affordable Care Act (ACA) in the US has resulted in the adoption of Pay for Performance reimbursement arrangements by private and government insurance. Reimbursement to providers of health care will be partially related to patients' reported satisfaction with the care they receive. As the administrator of Prime Health, a major provider of health services with a system of primary health clinics, how would you attempt to maximize patient satisfaction by the following?

a. Recruiting doctors and nurses with particular backgrounds (e.g., race, gender specialty) to work at the primary care clinics-will it make a difference?

b. Orienting new and current primary care doctors in how to effectively interact with patients-what guidance would you provide?

2. Reflecting on Healthy People 2020, with the goal of reducing health disparities by race/ethnicity in the US, you observe that African-American men receive considerably fewer preventive health services.

a. To what extent would attitudes and expectations of medical care associated with race and gender account for lower utilization of preventive health services in African-American men?

b. Social Cognitive Theory addresses person and environmental factors in explaining health behaviors. How would constructs of person and environment suggest factors to consider in promoting greater use of preventive health services among African-American men?

c. How would community-based participatory research principles be reflected in the development of an intervention to promote the utilization of preventive health services by African-American men?

3. You are a member of the Board of Public Health of a major US metropolitan community. A recent PROCEED-PRECEDE assessment of community health needs by the Health Department showed that obesity is a major, changeable contributor to poor health. You observe that the Health Department's previous mass-media campaign focused on influencing people to make healthy (lower calorie) choices in dietary behavior resulted in only small changes in measured behavioral dietary behavior and no reduction in population obesity rates. So you propose taking bold steps by enacting a policy to ban the sale of sugared soft drinks in containers greater than 16 ounces to help prevent obesity.

a. Other Board members caution that widely held cultural values will lead to strong public resistance. What evidence might they cite to support their position?

b. What steps might you take to generate public support for your policy proposal?

c. Some say the impact evaluation of the prior mass-media campaign to prevent obesity by changing dietary behaviors might actually have been somewhat successful, even though there was only a small change in measured dietary behaviors and no change in the outcome of obesity prevalence. How might they support an argument that the campaign was a partial success?

Verified Expert

Reference no: EM13709777

Write technical report on the technological advancements

Write a technical report on the most significant technological advancements that happened in the past 20-30 years and your expectations of the technological advancements tha

The lock and unlock statements

The lock and unlock statements are used whenever a program wishes to claim mutually exclusive access to the variables it is manipulating. These statements always occur in pair

Identify how the principles of motivation will be applied

Clarify the salient roles of the supervisor who draws from an empowerment approach to achieve organizational effectiveness - Identify how the principles of motivation will be

Interview of david young owner of david young distributers

How has your beliefs affected the way you do business with in the US and Internationally and what were the biggest surprises about attempting to purchase products internationa

Academic recognition award letter

I'm planning to attend University of St. Thomas this spring 2011. I'm going for a bachelor's degree in business management and I received a Transfer Academic Recognition Award

Explaining relationships

I need some ideas to write a essay about "explaining relationships." (Note that explaining relationship is referring to something that is less obvious, those that surround or

How organization implements principles of servant leadership

Provide a summary of how the organization implements the principles of servant leadership in the way it interacts with or provide service to customers, hires and manages emp

Principle of causality and the intent

I strongly believe in what goes around comes around. This is a quote which means that whatever you do in this life to other people, whether it is good or bad, the same will re

Reviews

Write a Review

 
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd