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1. Describe the service experience. What exactly did the service marketer / employee do (or not do)?
2. How satisfied were you with the service provided?
Not at all Satisfied 1 2 3 4 5 Very Satisfied
3. What factors influenced you to feel this way about the experience? Was there a FAILPOINT? If so, describe it.
4. What could the marketer / employee have done to make this a better experience?
5. How likely are you to visit this marketer / service provider again in the future?
Not at all Likely 1 2 3 4 5 Very Likely
6. If you were the owner and you were made aware of this incident, what would you do?
What other factors according to you made Aldi or it's pricing policy identify a unique position within a competitive market?
Levis Strauss Case-Strategy: Choices and Change, Your Individual Strategy assignment (e-portfolio 2) is a case study analysis of 1150 to 1500 words. You must analyse the "The Boss and the Yogi" case by applying appropriate strategy models from the ..
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Describe each market structure discussed in the course (perfect competition, monopolistic competition, oligopoly, and monopoly) and discuss two of the market characteristics of each market structure.
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