How gold coast advertising measures its quality

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Reference no: EM13848735

Case Questions

1. Illustrate what is wrong with explain how Gold Coast Advertising measures its quality? Explain why Gold Coast should ask its customers
about explain how they define quality.

2. Offer suggestions to George Stein on ways of identifying quality dimensions GCA''s customers consider important.

3. Develop a short questionnaire to be filled out by GCA''s customers which Estimates explain how customers define quality.

Reference no: EM13848735

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