How did johnson and johnson use the opportunity

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In 1982 the Johnson & Johnson Company credo was suddenly taken to task when an unknown quantity of Tylenol capsules on the shelves of one or more drug store(s) in Chicago was/were laced with cyanide, and seven people died. My question is How did Johnson and Johnson use the opportunity to live up to the ethics of its credo?

Reference no: EM13208890

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