How can you check client or customer requirements

Assignment Help Management Theories
Reference no: EM131081853 , Length: word count:2000

Assessment 1-

Part A - Written or Oral Questions

Answer each question in as much detail as possible, considering your organisational requirements for each one. Complete the work in

1. How can you check client or customer requirements?

2. Demonstrate how you can forecast the economic feasibility of a project?

 3. Give an example of how you have used your planning skills.

4. What is negotiation and what is involved?

5. What is optical character recognition and how can you use it?

6. Create an organisational chart to show the project governance structure.

7. Prepare a final project report.

8. You may need to provide follow-up for the customer to ensure that the proposed benefits are achieved. What methods can you use to do this?

9. What tips can you give for reviewing projects?                                             

Part B- Project

You must individually, answer the following questions in full -to show your competency of each element:

For this activity, you should create a portfolio of work to demonstrate your competency in working on a project.

1. Assist in establishing project.

2. Support project planning and design processes.

3. Assist with project control and execution.

4. Assist with project finalization.

New Project-

-Create a Scope statement -Need/Justification

  • Inclusions
  • Exclusions
  • Assumption

-Project charter

  • Stakeholders - Organisation Chart with roles and responsibilities
  • Success statement
  • Objective
  • Agreements/contracts - negotiations if needed
  • Project governance

- Draw a WBS

- Project Monitoring and Controlling Process for each area

  • Regular meetings
  • Audits
  • Policies and procedures
  • Formal change control process
  • etc

- Calculate the time and budget for each activity using:

  • Analogous
  • Three point method
  • Expert judgement
  • Parametric
  • Combination of methods

- Outline key milestones within the project

- Create a Gantt chart and a schedule of events

 - A Delay has occurred in a major activity. Calculate the variance

  • SV = EV - PV
  • CV = EV - AC

- and discuss how you will deal with this

  • Crashing adding extra resources
  • Fast Tracking - Performing activities in parallel
  • Changing the scope
  • Justification for the chosen method
  • Why the Delay occurred in the first instance

Organisation culture

Activity time blowout

External factors


- Project Risk Management Plan

  • Risk Breakdown Structure (RBS)
  • Risk register

Inherent risks

Mitigation strategy





Residual risk rating (after strategy has been applied)

Contingency plan (for when risk does occur)

Incident report log o Risk Matrix

  • Risk Matrix

-Project Outcome

  • Conclusion
  • Successiobjectives/KPI's
  • Lessons learned
  • Handover to client
  • Variance analysis at completion


  • Individualised feedback on the project process and implementation from each group member. This MUST be different for each person based on their roles and responsibilities within the project.

Reference no: EM131081853

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