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1. Research assignment on the American Customer Satisfaction Index (ACSI) and its advantages and understand the model on which ACSI is based. The starting point for your investigation should be the ACSI website (https://www.theacsi.org/). After completing an investigation of ACSI, research the topics listed below. This aspect of your research need not be as comprehensive as your ACSI research, however, it is important that you understand of how the topics listed differ from the ACSI tool. Here are the topics for your investigation: JD Power, ISO 9000, The Baldrige Award, Total Quality Management (TQM). After research these topics, explain / define them in your own words to show your understanding.
Which method is more commonly used in preparing the statement of cash flows, the direct method or the indirect method? Why?
What is a service or product in McDonald's which can employ activity based costing? What are three activities for activity based costing and the correct cost drivers for them? Give an estimate for application rates of these drivers.
Custom Homebuilders (CH) designs and constructs high-end homes on large lots owned by customers.
What is meant by the term operating leverage? What is meant by the term margin of safety? If a company experiences a decrease in its CM ratio, what will be the impact on its break-even level of sales?
What is the fair value of the equipment and prepare the journal entry to record the exchange.
Rearrange the preceding income statement to the contribution margin format. Calculate operating income if sales volume increases by 8%. Calculate the amount of revenue required for Fairchild to break even.
Consider the following data for two products of Vigano Manufacturing.
Managerial accounting is more than recording, maintaining, and reporting financial results.
Determine the inns break-even point in (1) number of rented rooms per month and (2) dollars Break-even point rooms and break-even point
Prepare a Merchandise Purchases Budget for April, May and June, prepare a Cash Budgets for April, May and June and prepare a Budgeted Income Statement for the Quarter.
Describe the fall of the communist bloc in Eastern Europe and especially in the Soviet Union. What developments of the 1980s contributed to this fall and how?
How do you suppose the owner came up with $400 as the loss for the next year if the new pizza oven were purchased? Explain. Criticize the owner's analysis and decision.
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