Heard the term knowledge management

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Reference no: EM131027797

Recently, they heard the term "knowledge management" and are curious where they might purchase this "technology." You know, of course, that knowledge management is a business process, not a technology. How might you describe the difference to your co-worker so that they appreciate the meaning of this term and can better understand how knowledge management enhances the ability of the business to achieve competitive advantage?

Reference no: EM131027797

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