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Let’s look at the focus group technique for gathering customer feedback. Have you participated in a focus group session? How was your experience? What are the relative advantages and disadvantages of focus groups? How can they be useful? How could they go wrong?
A decision maker must decide whether or not automate a given process. Depending on the technological success of the automation project, the result will turn out to be either p
For many years, the airline industry was highly regulated which resulted in most airlines acting like each other by definition. However, the similarities among the large air-
Provide a situation where the carrot and stick approach was used. Was it effective? Do you think it should be minimized in organizations? Why or Why not? What motivational tec
Imagine you are interviewing for an operations management position. What, in your view, are the most important operations management concepts to consider and discuss during th
Why does each generic business model require a difficult set of business-level strategies? Give examples of pairs of companies in: (a) the computer industry; (b) the electro
Technology used to deliver quality service has distinct appeal to certain demographics in society. The three important buying segments of our economy demographically are the B
During replenishment of blue diamonds, it is shown that the average demand per period is 4 and the average lead time is 3 per period. What is the standard deviation of demand
In a transportation problem with three locations and two destinations, the objective function is as follows: Min 20X11 + 18X21 + 23 X31 + 16X12 + 14X22 + 12X32. How much does
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