Explain the importance of written and oral communication

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Reference no: EM1324743

Explain The importance of written and oral communication within the work environment

Identify the elements of the basic virtual communications model focusing on technology as a means to communicate globally. The following subtopics are to be addressed:

Subtopic 1: Discuss and describe effective and efficient online communication techniques and distinguish the types of technology-mediated communication

Subtopic 2: Apply the basic communications model to virtual communications media

Subtopic 3: Describe the characteristics of virtual communications media

Subtopic 4: Identify key changes that affect the flow of information in a virtual workplace

Subtopic 5: Distinguish the difference between the world of e-commerce and the real world in terms of customer satisfaction

Subtopic 6: Assess the communications techniques that e-merchants can use to satisfy customer expectations

Reference no: EM1324743

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