Explain the difference between itsm and itil

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Reference no: EM131201338

Explain the difference between ITSM and ITIL. (Hint: https://www.bmc.com/blogs/itsm-or-itil-that-isnt-the-question/)

List at least 2 other "ITSM" frameworks and briefly describe each one.

Examine ISO 20000 and briefly describe that standard.

Aanswer these questions in 400-500 words.

Reference no: EM131201338

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