Expectancy theory-goal-setting theory-equity theory

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1. Customer Service via Technology

Go to Patagonia's website used in Assignment Chapter 1. Review the website and discuss the unique technological aspects of this site(hint- interactive, transparent chain). Obtain an article that relates to Patagonia's website/marketing efforts and summarize it, relating to text and chapter ideas as well.

2. What relationship, if any, do you see among expectancy theory, goal-setting theory, equity theory, and reinforcement theory as stated in the textbook? Explain?

Reference no: EM132184995

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