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Course Project: Quality Analysis II
For the company (Chick-fil-A), respond to the following in a 3- to 4-page Microsoft Word document:
Imagining yourself to be the customer, construct a House of Quality to provide the organization with your perspectives on what the important dimensions of quality are and how well the organization is currently meeting your needs.
Develop a SPC checklist for each dimension of the product that you believe would be subject to statistical control.
Evaluate the product using the five-step plan that is associated with the Kaizen philosophy.
Determine what elements of the production and delivery of the product or service would be subject to benchmarking and describe how you would identify those organizations to which comparisons could be made in a benchmarking process.
The daughter of the owner of a local hamburger restaurant is preparing to open a new fast-food restaurant called Hasty Burgers. Based on the arrival rates at her father's outlets, she expects customers to arrive at the drive-up window according to..
Explain how a bioterrorist attack could hurt the U.S.A.
How do operations and supply chain processes provide a competitive advantage in the global arena? How is a firms mission related to its strategy?
Illustrate what difference does it make if a consumer desires a 10,000-unit order produced also delivered all at one time or in 2,500 - unit batches.
Prepare a PowerPoint presentation that describes a new business that you believe would be successful in today's economic conditions. Discuss the Product or Service and summarize your analysis of why you believe it will be successful. Explain the c..
What are some of the challenges inherent in maintaining both individual and team identity? Please provide real world examples.
A fast food franchise tracked the number of errors that occurred in customers' orders. These included wrong menu item, wrong size drink, lack of condiments,
What are other types of opening "offers" that have nothing to do with money but that still set the tone for the negotiation. How can you use various types of openings to your advantage
A re-organization will require that some employees are provided severance packages while other reassigned. Illustrate what interpersonal managerial roles developed by Mintzberg will a manager confronted with this employ
Determine whether there is one best approach to management, or if managers should adopt a variety of management approaches. Provide your rationale.
you are a new member of the operations team of a midsize manufacturing company with 500 employees. the decision makers
choose a product you would create and decide whether you would take a slow or fast approach internationalizing your firm.
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