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You are a professional employed at a large urban medical center. You have been appointed to serve as a non managerial member of a steering committee established to guide the implementation of total quality management (TQM) throughout the organization. The committee has been through a week of intensive education in TQM/performance improvement principles and has held the first two of an indefinite series of weekly meetings to pave the way for translating the TQM philosophy into practical actions that can be implemented at the medical center. You are encouraged by what you have learned and experienced during these first few weeks; however, you are also conscious of the organizations past failures with management by objectives and quality circles, and you are aware of a fairly widespread tendency to regard such undertakings as dabbling in the latest management "flavor of the month." Your second steering committee ends late, leaving you only TWO minutes to get to your next commitment. As you leave the conference room and enter the hospitals main corridor, a colleague, heading toward the same destination as you, falls into step beside you and asks: "What's this total quality management all about? Looks to me like its the same stuff that been pushed at us in different wrappers several times over the years, and it'll probably o the same way--nowhere. Just more fancy notebooks and reports that end up collecting dust. Why should we think this will b any less of a waste of time and resources?" You have less than two minutes available while on the move to provide your colleague with a positive response in a few sentences. Write out your proposal response.
A production company has collected the following information on one of its products The demand is 4 500 units per year The standard deviation of the weekly demand is 12 units. determine the economic order quantity, the reorder point, the time between..
Your assistant operations manager, Ken, is truly a great guy. Everybody loves him. He’s funny, very social and good-looking. He also seems to be a great source of support for other employees. What steps should you take to deal with Ken’s sub-par perf..
Research at least 2 sources (which may include your textbook) to support your response. Compare and contrast all of the types of contract listed in PMBOK.
Company XYZ is a mid-sized R&D organization that is largely based on team work. As a result, semi-annual performance evaluations are conducted at the team and not individual level. Team A received a mediocre rating on the most recent performance eval..
Using one of those technologies (CRM, SCM, ERP), find an industry/business or company that is currently using it. Explain the term and provide clear examples how the company is using this technology for their advantage.
What elements of the SCOR Model exist at your job; and what evidence suggest that these elements exist? Which type of judgment-based forecasting and/or statistical model-based forecasting exist at your job? What evidence demonstrates that these model..
At the most recent strategic planning meeting, the board of directors of your company has voted to issue additional stock to raise capital for major expansions for the company in the next five years. The board is considering $5 million. Take the most..
Assume that an employee of a hospital’s health information management department inappropriately released confidential information to a patient’s employer. The patient is suing for breach of confidentiality.
Discuss the pros and cons of reporting contractual adjustments directly on the monthly financial reports at the departmental level. As a health care administrator how would you address this in your own organization?
Discuss the categories of conflict typically experienced in project planning. Discuss how the project manager’s communication with stakeholders may help or hinder project conflicts.
Evaluate your team's readiness for team-building. Include evaluation and explanation of some of your ratings on individual line items that contributed to a high or low score. If you did decide to pursue team-building, would you use an outside consult..
Discuss the common sources of risk on information technology projects and suggestions for managing them. Which suggestions do you find most useful?
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