Enhance communication with customers

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What are ways you can use a web site or perhaps an intranet to enhance communication between employees? What are ways you can use a web site to enhance communication with customers? We discussed communication with customers a little bit last week. Considering the web sites or intranets that you use, what features or characteristics do they have that make it easy for you to communicate whether it is within your company or if you are contacting a company as a customer?

Reference no: EM131139963

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