Engaged in lake-level measurement program

Assignment Help Operation Management
Reference no: EM132187145

You are an engineering technologist employed by H. L. Winman and Associates, and you are engaged in a lake-level measurement program in northern New York State, working under Government Environmental Studies contract WM-23357. At a critical moment in the program your Hektik Model 370 Water Stage Manometer breaks down. You take it apart and identify that it needs a replacement spring and drive assembly. This is the third time this has occurred in the past six months, and each time the thread on the drive shaft has been stripped. You previously purchased replacement spring and drive assemblies from the manufacturer’s US office, Hektik America Inc., 21 Lincoln St., Chester, Mass., on May 23 and June 17, at a cost of $218.50 each. (The Model 370 Water Stage Manometer is manufactured by Hektik Industries GmbH in Dusseldorf, Germany.) Yesterday you faxed purchase order No. 26019 to the Chester office, requesting immediate shipment of a replacement spring and drive assembly. Today you decide to write to Hektik America Inc., to complain about the repeated failures (you may attribute the cause to any condition you wish, if you feel you need to point out the cause), and to request that the current replacement part be supplied free of charge. Write a letter to customer service.

Reference no: EM132187145

Questions Cloud

Come up with hypothetical story : Come up with a hypothetical story illustrating alternative dispute resolution [hereinafter “ADR”].
Advocates of the floating rate system argue : A weakness of the Bretton Woods system was that it could not work if. Advocates of the floating rate system argue that
Do you agree or disagree with the courts decision : Tennessee v. Garner outlines the constitutional use of deadly force in felony cases. Do you agree or disagree with the Court's decision?
Discuss the prevalence of state laws : Provide a brief description as to what specific factors serve as the basis for victimization; for example, race, religion, or sexual orientation.
Engaged in lake-level measurement program : You are an engineering technologist employed by H. L. Winman and Associates, and you are engaged in a lake-level measurement program in northern New York State,
Labor supply-transportation issues-financial risk : Discuss several advantages and disadvantages which includes information about labor supply, transportation issues, financial risk,
New web presence created a central hub : How has Pure Michigan's new web presence created a central hub and addressed or used the following in their website content?
Determine the retail marketing strategy : Determine the retail marketing strategy for Best Buy answering. Who is the retailer’s target audience? What image does the retailer want to convey?
Is jamar getting enough dietary protein to achieve goals : Jamar is a 17 year-old high-school junior who has a chance of starting as a linebacker on the football team his senior year. He is 6' tall and weighs 175 pounds

Reviews

Write a Review

 

Operation Management Questions & Answers

  Creating report for the search comitee of new applicants

Brief Job description:You are the Human Resources Director of Recruitment for XYZ Enterprises. Your job consists of creating a report for the "search comitee" of new applicants for the building and grounds crew. The report must detail the strategy us..

  All aspects of air transport collective bargaining

The Railway Labor Act and the National Labor Relations Act govern most all aspects of air transport collective bargaining.

  How would you define your feelings about risk

These are four views of risk. Do you agree with any of these ideas about risk? Which one(s)? How would you define your feelings about risk?

  At which site should subway open the new restaurant

Subway, with more than 25,000 outlets in the U.S., is planning for a new restaurant in Buffalo, New York. Three locations are being considered. At which site should Subway open the new restaurant

  What will be their total cost of ordering and carrying nails

Our home construction company still buys nails in 15-pound boxes but now we use an average of 2690 boxes a year. Preparing an order and receiving a shipment of nails involves a cost of $2.35 per order. Annual carrying costs are $1.0 per bag.What..

  Calculated assuming that plaintiff mitigated her damages

Any damages awarded for breach of contract will be calculated assuming that the plaintiff mitigated her damages.

  Principal distinct components of international logistics

What are the principal distinct components of international logistics?

  Prepare a marketing strategy and communication plan

Prepare a Communication Plan for Honda Motor Company? prepare a Marketing Strategy for Honda Motor Company?

  Develop the activity schedule for the project

Develop the activity schedule for the project. Does it appear reasonable that construction of the athletic complex could begin one year after the decision to begin the project with the site survey and initial design plans?

  Recent conversations and debates surrounding entitlements

With all the recent conversations and debates surrounding 'entitlements', it is good to remember that the Social Security Act of 1935 and the Medicare Act of 1965 are forms of entitlements and both were the basis of contentious arguments in their pol..

  Think of an innovative company and explain how ability

Think of an innovative company and explain how its ability to adapt has enabled the organization to remain competitive in its industry.

  What are the pros-cons and risks associated

What are the pros, cons, and risks associated with Nike’s core marketing strategy?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd