Employees arrive randomly to use the fax machine

Assignment Help Operation Management
Reference no: EM13994123

Employees arrive randomly to use the fax machine at an average rate of 20 per hour. This arrival process is approximated by a Poisson distribution. Employees spend an average of two minutes using the fax machine, either transmitting or receiving items. The time spent using the machine is distributed according to a negative exponential distribution. Employees line up in single file to use the machine, and they obtain access to it on a first come, first-served basis. There is no defined limit to the number who can line up to use the machine. Management has determined that by assigning an operator to the fax machine rather than allowing the employees to operate the machine themselves, it can reduce the average service time from the current 2 minutes to 1.5 minutes. However, the fax operator's salary is $8 per hour, which must be paid 8 hours per day even if there are no employees wishing to use the fax machine part of the time. Management has estimated the cost of employee time spent waiting in line and at the fax machine during service to be 17¢ per minute (based on an average salary of $10.20 per hour per employee). Should the firm assign an operator to the fax machine?

Reference no: EM13994123

Questions Cloud

Attract more visitors outside of prime seasons : Why are tourist destinations attempting to attract more visitors outside of prime seasons?
What is the bottleneck time of the system : The three-station work cell illustrated in Figure S7.7, has a product that must go through one of the two machines at station 1 (they are parallel) before proceeding to station 2. what is the bottleneck time of the system? what is the bottleneck stat..
Assume that the discounting is accounted for as a sale : Prepare the journal entries required on February 28, 2011, to accrue interest and to record the discounting (round all calculations to the nearest dollar) for Selkirk. Assume that the discounting is accounted for as a sale.
Assume that you work for a healthcare organization : Assume that you work for a healthcare organization. Your boss would like to give you a promotion that is accompanied by an increase in your salary up to 30%, if you can prepare a meaningful summary of what you did learn in this course. The percentage..
Employees arrive randomly to use the fax machine : Employees arrive randomly to use the fax machine at an average rate of 20 per hour. This arrival process is approximated by a Poisson distribution. Employees spend an average of two minutes using the fax machine, either transmitting or receiving item..
How far from the center should the third boy : Three boys are trying to balance on a seesaw, which consists of a fulcrum rock, acting as a pivot at the center, and a very light board L = 3.60 m long, as shown in the figure above. Two boys are already on either end. One has mass m1 = 45.2 kg, a..
Diversity management-workforce planning and staffing : Select one of the following human resources functions: diversity management, workforce planning, , staffing, employee relations, labor relations, legal compliance, training, or performance management; and Discuss the relationship of that function to ..
Discuss the concept of proper organization of crime scene : Discuss the concept of proper organization of the crime scene investigation. In your explanation, describe the different crime scene supplies and equipment that are most commonly used
Five investment opportunities under three possible futures : The net profit has been calculated for five investment opportunities under three possible futures. Which alternative should be selected under the most probable future criterion, expected value, LapLace, MAXIMAX and MAXIMIN

Reviews

Write a Review

 

Operation Management Questions & Answers

  Describe the steps involved in benchmarking

Describe the steps involved in benchmarking. Why would a company be interested in benchmarking? What would they hope to gain by benchmarking? Use Verizon cell phone service as an example and describe the steps and activities involved in benchmarking.

  Compute the depreciation amount in the third year

Compute the depreciation amount in the third year and the BV at the end of the fifth year of life by each of these methods:

  At the price of 10 dollars find out the optimal number of

the hamlet of pella is preparing for its annual tulip festival. the organizing committee is grappling with the issue of

  Explain how much would company

If Felix Corp wanted to deposit an equivalent lump sum today instead to build safety net, explain how much would company.

  Compare and contrast large-scale change techniques

Compare and contrast large-scale change techniques with the traditional guiding coalition approach. What are the strengths and weaknesses of each?

  Primary responsibility in most decision making process

Mangers have the primary responsibility in most decision making process. However, if they involve employees, the decisions made can be more effective. Employees can help in any step of the decision making process, from problem identification through ..

  Subcontractors for a government project

Why would subcontractors for a government project want their activities on the critical path? Under what conditions would they try to avoid being on the critical path?

  Full-time administrative assistant for your department

Your supervisor has placed you in charge of hiring a new, full-time administrative assistant for your department.

  What variables might be used to segment consumer markets

What variables might be used to segment these consumer markets?

  The can-spam act and electronic communications privacy act

The CAN-SPAM Act. The Electronic Communications Privacy Act of 1986 is a federal statute that regulates email. The amendments to the U.S. Constitution protect the people from the power of state and federal governments.

  Basic configurations described by mintzberg

Discuss the conditions for WORK FLOW efficiency in each of the five basic configurations described by Mintzberg.

  Benefit from understanding self-regulation

Discuss how Christians can benefit from understanding self-regulation and willpower in the business world such as at work and in life itself. Provide at least two examples from your own experience.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd