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Employees arrive randomly to use the fax machine at an average rate of 20 per hour. This arrival process is approximated by a Poisson distribution. Employees spend an average of two minutes using the fax machine, either transmitting or receiving items. The time spent using the machine is distributed according to a negative exponential distribution. Employees line up in single file to use the machine, and they obtain access to it on a first come, first-served basis. There is no defined limit to the number who can line up to use the machine. Management has determined that by assigning an operator to the fax machine rather than allowing the employees to operate the machine themselves, it can reduce the average service time from the current 2 minutes to 1.5 minutes. However, the fax operator's salary is $8 per hour, which must be paid 8 hours per day even if there are no employees wishing to use the fax machine part of the time. Management has estimated the cost of employee time spent waiting in line and at the fax machine during service to be 17¢ per minute (based on an average salary of $10.20 per hour per employee). Should the firm assign an operator to the fax machine?
Describe the steps involved in benchmarking. Why would a company be interested in benchmarking? What would they hope to gain by benchmarking? Use Verizon cell phone service as an example and describe the steps and activities involved in benchmarking.
Compute the depreciation amount in the third year and the BV at the end of the fifth year of life by each of these methods:
the hamlet of pella is preparing for its annual tulip festival. the organizing committee is grappling with the issue of
If Felix Corp wanted to deposit an equivalent lump sum today instead to build safety net, explain how much would company.
Compare and contrast large-scale change techniques with the traditional guiding coalition approach. What are the strengths and weaknesses of each?
Mangers have the primary responsibility in most decision making process. However, if they involve employees, the decisions made can be more effective. Employees can help in any step of the decision making process, from problem identification through ..
Why would subcontractors for a government project want their activities on the critical path? Under what conditions would they try to avoid being on the critical path?
Your supervisor has placed you in charge of hiring a new, full-time administrative assistant for your department.
What variables might be used to segment these consumer markets?
The CAN-SPAM Act. The Electronic Communications Privacy Act of 1986 is a federal statute that regulates email. The amendments to the U.S. Constitution protect the people from the power of state and federal governments.
Discuss the conditions for WORK FLOW efficiency in each of the five basic configurations described by Mintzberg.
Discuss how Christians can benefit from understanding self-regulation and willpower in the business world such as at work and in life itself. Provide at least two examples from your own experience.
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