Reference no: EM132192080
1. Support activities in a value chain _____________.
A. don't use information systems
B. don't have set business processes
C. don't add value
D. have a margin that is difficult to calculate
E. don't add costs
2. The force from customers depends on the _____________.
A. number and competitive rivalry of organizations within the industry
B. switching costs and the relative size of the firm compared to the customer
C. level of risk from organizations entering and competing in the industry
D. switching costs and the relative size of the firm compared to the size of suppliers
E. level of risk that a company faces from replacement by substitutes of their products or services
3. Testing and comparing the effects of different marketing plans in different regions is an example of _____________.
A. cooperation
B. abstract reasoning
C. systems thinking
D. experimentation