Effective implementation of these strategic changes

Assignment Help Operation Management
Reference no: EM13836899 , Length:

Please read the requirements carefully 100% plagiarism free assignment is needed

Part B need some suggestion in idea's to be written in campus forum (what to write)OIM

Assignment: High Note Report

This assignment is in two parts.

Part A, the report
Part B, reflection on your contribution to the online discussion (forum) = 10 marks

You should include both parts in a single document

Relates to Learning Outcomes:

• Critically analyse the theory, concepts and models of operations and information management and demonstrate an understanding of the strategic importance of information management in global organisations.

• Evaluate critically the fundamental principles of information systems and the significance of a socio-technical approach to their use in organisations.

• Select and apply appropriate problem-solving and improvement approaches for information systems in organisations.

Assignment Brief Part A

Case Study: High Note

Background

The High Note Group (HNG) has been operating in London for ten years, and has a well-established network of permanent full time musical instrument delivery operatives. The group provides a reliable service to; instrument rental services, orchestras, bands and individual musicians who need an experienced and trustworthy organisation to deliver musical instruments to a range of venues in England. High Note guarantees that the instruments will be delivered to the agreed venue, at the agreed time, in the appropriate condition. This is a specialised area of delivery work and the majority of staff are musicians themselves, and take great pride in providing this service.

HNG is owned and managed by Jack. Jack is keen to continue to build on the existing success, and thinks that HNG is well positioned to capitalise on the vast range of new instruments sales by large and small music stores around England and in Europe. For HNG, this would mean expanding into the delivery and returns market.

He has entered into an agreement with the Live Art Network, a Europe-wide chain of community theatres, theatrical schools and live music venues, which will allow customers to collect instruments from, and leave returns at their premises. As these venues are open most afternoons and evenings for rehearsals and performances, long opening hours are the norm. This allows customers to avoid waiting in, or missing parcels. In addition, Jack has noticed the growing volume of Internet sales of musical instruments from companies in Europe to residents in England and elsewhere in Europe. He is in the final stages of reaching an agreement with five European musical instrument companies, to allow HNG to offer the specialised collection and delivery service for instruments from Europe - he believes that HNG will be the first company to offer a service, which allows afternoon and evening deliveries and collections from nominated sites.

The move to the delivery of sold items, rather than relocation of instruments, will be a significant change for HNG. The Live Art network is a combination of community owned and privately owned venues. Therefore, Jack must deal with designated individuals at each venue. The existing company database at HNG is unable to meet the new requirements so Jack is considering a CRM system, but is unsure about whether an ERP system would be better. He would like to use Open Source software but needs guidance in this regard, and he is concerned that his administrative team are apprehensive about the proposed changes and the impact on their roles.

Your Task

You are a consultant who has been employed to advise HNG on the effective implementation of these strategic changes. You are required to produce a report, which addresses the following elements:

- The changes that will be required to business processes

- How these changes can be supported by the use of new Open Source packages such as a CRM or ERP system. You are not required to suggest a specific package, but if you choose to make a specific recommendation then you should be clear about how you have evaluated it and how it meets HNG's needs.

- A discussion of the key challenges that Jack will face in implementing the new strategy within the business, together with recommendations for how they may be addressed.

You should use appropriate theories, frameworks, models, that we have covered in the module, to inform and justify your recommendations.

Assignment Brief Part B

During the module, you are required to engage in research into the assignment topics, and make contributions to the discussion boards and course wiki on Blackboard as outlined above.

You should submit a 250 word reflective summary, accompanied by your own self-assessment of your contribution to the online elements throughout the module, using the table labelled Online Discussion Self Assessment below (copy and paste it into your assignment document). The reflective report should include your detailed reflection, supported with evidence from the online discussion and wiki.

Verified Expert

Reference no: EM13836899

Previous Q& A

  Which is the best measure of risk for a single asset held

Which is the best measure of risk for a single asset held in isolation

  Consider a labor market

Consider a labor market where the current equilibrium wage rate (W) is S5 and there are 50,000 individuals employed. Assume that the elasticity of demand for labor (ED) is equal to -0.2 and that the elasticity of supply (Es) is equal to 0.1. Now, if ..

  What are main products you collect for recycling and reuse

What are the main products you collect for recycling, reuse or remanufacturing? What are critical challenges of reverse supply chains? Compare these challenges pairwise using a scale of 1 - 9.

  Case study-southwest airlines

Southwest Airlines Co. is a major U.S. airline that primarily provides short haul, high-frequency, point-to-point, low-fare service.

  Cumulative session long project

Here is the brief overview of this cumulative Session Long Project (SLP). In this research project, you would work as a marketing consultant to develop a feasible marketing plan for your client.

  Report on malaysia hotel environment

Prepare the report on Malaysia hotel environment

  Case study-the personal touch

FedEx is an organization that never sleeps and for which every minute counts. Each business day the company's more than 275,000 employees and independent contractors handle an average of 6 million packages, using over 669 aircraft and 71,000 truck..

  What was the original return on equity

What was the original return on equity

  Assignment regarding the business plan

When venture capitalists are asked what they consider most carefully when deciding whether or not to fund a new venture, they consistently respond: "We are most concerned with the quality of the management team and the quality of the business plan..

  Spreadsheet mpodelling and decision analysis

Spreadsheet mpodelling and decision analysis

Reviews

Write a Review

 

Similar Q& A

  Which are three most relevant lessons learned

Which are three most relevant lessons learned of this reading. Please Explain why. Also analyze also discuss in great detail.

  Develop a plan to monitor the quality of this line

How many defectives do you need to find (or more) in a sample of 20 so that you will shut down the line. You want to be 95% sure that there is a real problem beyond random noise before you shut down the line.

  What internet business model would be appropriate

What Internet business model would be appropriate for the company to follow in creating a Web site and why?

  Define the quality process for an organization

There are different types of total quality management (TQM) tools that can be used in quality management. These tools are useful in analyzing data and determining the methods of improving the quality process for an organization.

  Discuss the deming cycle methodology

Process Management is about continuous improvement. Discuss similarities and differences between the Deming Cycle Methodology and the Kaizen approach to process improvement.

  Discuss the basic relationships in an mrp system

Discuss the basic relationships in an mrp system. Use the text and any other resources for this project. I am intentionally giving a lot of latitude here so you can either find an article that suits you or take a more basic approach to increase y..

  Avon case study in strategic management

Half the members of the team must take the side that Jung's grand strategy is properly focused and directed. The other half of the team must take the side that Jung's grand strategy is not optimal and needs to be refocused.

  Equally likely states of nature

There are three equally likely states of nature (High, Medium, and Low demand). If the Build a large factory option will post profits of $90,000, $30,000, and - $30,000, respectively, in the three states of nature, what is the EMV of the option?

  Illustrate what do you think is most important reason

Illustrate what do you think is MOST important reason, explain why supply chain management is important to Regal and firms like it. Explain why.

  Typical classroom means of transferring information

Is the typical classroom means of transferring information from professor to student an effective form of communication? If not, where does it break down? What are the communication problems in the college classroom today, and focus on the online obj..

  Explain the mcgregors theory x-y

Explain the McGregor's Theory x-y , the pros and cons of the theory.

  Case study on padding the expense account

Case Study On Padding the Expense Account. Chester "Chef' House-division manager for United. He is 61 years old and is located at company headquarters about 30 miles from Midland. He is Stan's boss and is also a close personal friend of the preside..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd