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Draw the context diagram and level-0 DFD to model the process described below. If you feel the narrative is incomplete, make some reasonable assumptions to complete the story. It is important that you supply these assumptions along with the diagram. Maximum Software is a developer and supplier of electronic health record systems. As part of its operations, Maximum provides an 800 telephone number help desk for clients with questions about solutions purchased from Maximum. When a call comes in, an operator inquires about the nature of the call. For calls that are not truly help desk functions, the operator redirects the call to another unit of the company-either Order Processing or Billing. The operator redirects the call to a consultant skilled on the software that the caller needs help with. Once a consultant answers the call, he determines if this is the first call from this customer about this problem. If so, he creates a new call report to keep track of all information about the problem. If not, he asks the customer for a call report number, and retrieves the open call report to determine the status of the inquiry. If a resolution of the customer's problem has been found, the consultant informs the client what that resolution is, indicates on the report that the customer has been notified, and closes out the report. If a resolution has not been discovered, the consultant gathers all necessary information from the customer. If he can resolve the problem, he tells the customer how to deal with the problem, and closes the call report. Otherwise, the consultant files the report for continued research and tells the customer that someone at Maximum will get back to him/her. I have done the rest of the homework problems but I don't really know how to deal with binary decisions (gateways) in the data flow environment.
Global firms with cutting-edge technology that Petro cannot afford have been attracted by the new markets. If Petro did a SWOT analysis, what would be one of its weaknesses?
Does feasibility analysis investigate economic, organization, technical, resource, also schedule feasibility. Illustrate what are capacity implications of marketing campaign (assume no learning).
Evaluate Wal-Mart’s shift in strategy from just saving money to saving money to live better and the impact to Wal-Mart suppliers, customers, and employees.
What is an affirmative defense and how does it differ from a negative defense? Why are they so important when drafting the Answer to a Complaint?
The Hickory Cabinet and Furniture Company has decided to concentrate on the production of chairs. The fixed cost per month of making chairs is $7,500, and the variable cost per chair is $40.
Russell filed a suit in a federal district court against Equifax. Court ruled against Russell, who appealed. On illustrate what basis might Russell argue that Equifax violated FDCPA.
What ethical issue do you foresee with this new access to information?
what are the pros and cons of great lakes coating's not having formalized policies regarding employees behavior?
The Delicious Apple Company has orchards in Red City, Golden, and Macville Estimated amounts of apples to be available from the three orchards are the following-Solve the problem for optimal answer and provide the value of the objective function an..
An aircraft repair facility currently has four jobs awaiting work. Four teams of mechanics are available. Each team can work on only one of the jobs. Over a period of several months the manager has evaluated the repair teams in a variety of jobs.
are what are the various methods for recruiting employees? why are some better than others? In what sense are they better?
Your processes are designed to prepare all food items to the proper internal temperature with a desirable external appearance. Which of the following items would you most likely deem as defective?
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