>> Business Management
Q. When Chris Knox, a top salesperson at Specialty Fleet Services, volunteers to go after the business of Armadillo Gas & Power, he decides to try a new approach. After all, no one else from SFS has succeeded with Dale Landry, Armadillo's CFO. Knox shows up at Landry's ranch, asks to photograph his beloved bull, presents the photo as a gift to Landry's wife also engineers several other encounters before Landry learns which Knox is anything more than a charming young man. Not long after he reveals his position at SFS, Knox wins the account. Sales VP Jeremy Silva emails the sales team, praising Knox's manoeuvres. However, the human resources vice president thinks which Knox breached the industry's ethics code. Does Knox deserve a reprimand? Illustrate what would you do?