Documentation needed to support maintenance activities

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Reference no: EM1326902

1. Why are additional personnel generally required during the later stages of system implementation?
2. What are the differences between documentation for end users and system operators?
3. How do training activities differ between end users and system operators?
4. List the types of documentation needed to support maintenance activities. Which documentation types are needed most frequently? Which are needed least frequently?
5. How does implementing a maintenance change differ from developing a new system? How are they similar?
6. Why might system software upgrades not be installed? What are the costs of not installing them?

Reference no: EM1326902

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