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The International Standardization Organization (ISO) was formed in 1946 and officially began operations in 1947. Since 1947, there have been several environmental challenges and new standards have been adopted in the U.S. by the American National Standards Institute and the American Society of Quality. Research the ISO's Web site and discuss the growth of ISO 9000 certification. What are the benefits of ISO certification for you as a manager, for employees, and for the organization?
A company manufactures equipment, and sends out technical support engineers to help install the equipment at customer sites. The customer service department reports a higher incidence of customer calls about problems with the equipment or installatio..
Define the company's core competencies. Determine if the company has a sustainable competitive advantage. If you determine that a sustainable advantage exists, support your claim. If you find it lacking, recommend actions that would secure a susta..
Explain the relationship between work breakdown structures network diagrams and risk management.
Edgar Schein is one of the most respected authorities on organizational culture and actually claims that the most important thing leaders do is create and manage culture. What opportunities have you had to change or shape the culture of an organiz..
Why has it been important for Perry Ellis International to give freedom to a new venture team in order torelaunch Original Penguin?
Read the Southwestern University case study on page 230, including the fan satisfaction survey results in table 6.6 and the open-ended comments on survey cards at the top of page 231. Use at least two different quality tools to analyze the data. W..
Marketing mix is the controllable set of activities that the firm uses to respond to the wants of its target markets. Describe what is meant by marketing mix. Describe and discuss the different elements of the marketing mix for a product of your choi..
Let's look at the issue of discrimination against whites. White males are not exactly a minority or a protected class. We know what the law says, but was this the intent of the drafters of the law? How do you establish reverse discrimination? Is it h..
A sole proprietorship, a corporation (Subchapter S and Subchapter C) and an LLC are three common entities that are employed by entrepreneurs when starting a business. Feel free to suggest an alternate business entity if you so desire, but be specific..
Your team has practiced doing strategic planning for a competitor company in an associated industry. The team has done the preliminary work of learning about the process of strategic planning and is now set to begin the necessary preparatory work ..
Discuss Netflix's sources of competitive advantage (discuss the concepts of brand, scale economies, data and switching cots, and distribution channels).
Create a list of three best practices that any organization could follow to best leverage foreign exchange movements. Explain your rational.
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