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Discuss the attributes of the customer benefit package that apply to students of a college. Explain why each point does or does not apply. A customer benefit package (CBP) is a clearly defined set of tangible (goodscontent) and intangible (servicecontent) features that the customer recognizes, pays for, uses, or experiences.
Describe the difference between trait-oriented and results-oriented performance appraisal instruments, identifying some of the instruments used in each case.
A flood control project at Pleasant Valley dam is projected to cost $1,840,000 today, have annual maintenance costs of $57,000, and have major inspection and upkeep after each 4-year interval costing $210,000. If the interest rate is 10%/year. Determ..
Propose a new product or service for the new company division. The division should be customer-focused with an innovative mission statement. Ensure that you are differentiating your product or service.
Explain how total cost can be divided in different ways and how they can be applied to manage the supply chain
If you had to forecast sales would you follow a cautious, moderate or ambitious approach? Why? What part of sales forecasting do you think is really difficult? What information sources can you tap to get a close estimate that would be accurate?
Which of the following firms would you expect to have the highest ratio of market value to book value?
The Olympic Shoe Company manufactures a number of different styles of athletic shoes. Its biggest seller is the X-Pacer running shoe. In 2008 Olympic implemented a quality-management program. The company's shoe production for the past three years ..
What could you have done to improve the success of your team and what action steps should be implemented to enhance the future effectiveness of the team. Discuss your strengths and weaknesses.
When a product is launched, the strategic plan is generally focused on success. Not all product launches succeed, however, and failure is sometimes encountered. Should a strategic plan have a section devoted to terminating the launch if certain crite..
Outline and describe some examples of the most common types of mechanical injury hazards. Explain how safeguarding can assist in preventing these mechanical injury hazards.
Which organizational design discussed in this course do you see most often discussed in articles appearing in daily newspapers and other news sources? What seems to be the everyday usage of the idea of organization design?
Given the following data for a particular inventory item: Usage 500 units/week Ordering $40 per order Carrying Cost $.01 per unit per week Lead Time 3 weeks Price $.50 per unit
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