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Hospitality: Internal and external crisis
1.) What are some examples of internal and external crisis situations? What steps should be taken to manage these situations? What risks are associated with improperly implementing a crisis management plan?
2.) What is the difference between crisis management and contingency planning? Which one is more important in the hospitality industry? Why?
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Quick Dollar Company purchases every merchandise on credit. It just budgeted the following month-end accounts payable balances and merchandise inventory balances.
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