Develop value streams for current business processes

Assignment Help Operation Management
Reference no: EM131146844

Read the scenario regarding John Smith's Business profile. (see attachment for scenario)

Develop and provide some solutions for Smith's organization of how he can improve service­related issues as experienced by his customers. Be sure to include in your answer the following issues:

- Response times
- Service quality
- Costs
- Communications

750 - 1000 words. Essay, 3-5 References.

On an individual basis, formulate your thoughts and ideas for resolution of Smith's service­level issues. Develop some notes, and submit them to the group to facilitate the discussion and resolution of the issues. Be sure to address Lean Principles and association to the 7 forms of waste.

Develop value streams for current business processes to help identify waste. (This can be in MS Visio, Word, PowerPoint or hand drawn and scanned / uploaded but this needs to be a visual representation of the business process) Identify the impact on the organization for each of the solutions you recommended if Smith chooses not to implement the recommendations.

Attachment:- scenario_for_assignment.rar

Verified Expert

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. It also refers to The implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers through an appropriate mix of people, process and information technology. This paper is written on John’s Case and in Microsoft Word Document File.

Reference no: EM131146844

Questions Cloud

Brief summary of the given article : The first paragraph is a brief summary of the article, identifying the related textbook material and authoritative source.
Discuss how the four functions of management : In "Business Model Innovation in Practice," Euchner and Ganguly (2014) discuss the challenge of implementing innovations within organizations that are naturally resistant to change. They present a systematic approach for integrating innovations to..
Choose a vertex according to its alphabetical order : Show intermediate results similar to the textbook example. In cases when several candidate vertices have the same minimal costs, choose a vertex according to its alphabetical order.
How you would assess the reliability and validity of study : Discuss what scales of measurement you would want to use to measure these variables and Discuss how you would assess the reliability and validity of your study and your study measurements
Develop value streams for current business processes : On an individual basis, formulate your thoughts and ideas for resolution of Smith's service­level issues. Develop some notes, and submit them to the group to facilitate the discussion and resolution of the issues. Be sure to address Lean Principle..
What are the benefits of hr hiring a diverse staff : With the diversity we as human service workers see in our communities, I think it's important for the agencies to also hire a diverse population. I know that many organizations pay employees who are able to speak more than one language a stipend. ..
Internal environmental scan or organizational assessment : What are the shared values of the organization?- What are the behaviors espoused by these values?- Explain the unwritten rules and shared values that govern behaviors in the organization.
How can one remove a rootkit from a computer : Explain in your words what a rootkits is, what harm it does, and why it is so difficult to remove and how can one remove a rootkit from a computer?
Which is a fundamental characteristic of the market system : Which of the following is a fundamental characteristic of the market system? In 2003, FASB and IASB met and established four criteria for establishing revenue recognition. Which of the following conditions must be present?

Reviews

urv1146844

11/28/2018 2:25:49 AM

Finished before the due time. I got all the requirements covered I need in order to get good marks. Good quality work and fast. Got with a discounted price too and I am happy. very nice. good work. Superb customer service. Good response and follow up. Best prices for best service. I will surely recommend your service to other people.

Write a Review

Operation Management Questions & Answers

  How pepsi cola benefits from being socially responsible

explain how Pepsi cola benefits from being socially responsible, either financially or in some other way. Explain how you think Pepsi cola might be harmed if it gave up its socially responsible culture.

  The process of hecking the mps against available capacity

The process of hecking the MPS against available capacity is called:

  How an efficient supply chain can result in increased

how does Dell describe how an efficient supply chain can result in increased competitive advantage for this company.

  Theory of competitive advantage provide models

Michael Porter’s theory of the Five Forces of Competition and his theory of Competitive Advantage provide models for analyzing business phenomena. Are they useful to business leaders? Why or why not? Cite examples of specific real world organizations..

  Centralized versus decentralized

The purpose of the Discussion Board is to allow students to learn through sharing ideas and experiences as they relate to course content and the DB question. Because it is not possible to engage in two-way dialogue after a conversation has ended

  Observed time, normal time and standard time

Observed time, Normal time and standard time.

  What is the minimum distance that connects all the nodes

Given the following distances between destination nodes, what is the minimum distance that connects all the nodes? From To Distance 1 2 100 1 3 50 2 3 200 2 5 300 1 4 50 3 4 350 3 5 400 3 6 400 4 5 450 4 6 350 5 6 200 What Answer 900 1200 1100 700..

  Describe ethical considerations with regard to marketing

Describe ethical considerations with regard to marketing to children. When the marketers pitch includes a cause component, such as a breakfast cereal that promises to provide breakfasts to undernourished school children, explain whether this is ethic..

  Design a compensation system

Studies show that women’s salaries still lag behind men’s, and even with equal opportunity laws and regulations, women are paid about 76 percent of what men are paid. Why do you think this is? How would you design a compensation system that would add..

  Create a backup proposal in case management

Create a backup proposal in case management does not approve your initial proposal. The backup proposal should have at least 3 changes different from the original plan.

  The role of physicians in society

Depending on one's personal experience in obtaining health care, or one's view of the role of physicians in society, of law as a tool for social change, of the scope of medical ethics, or of the United States' place in the broader global community..

  Merge with continuum from strategic perspective

From the book "Strategic Management of Health Care Organizations, 6th or 7th Ed, Swayne, Duncan, Ginter (Jossey Bass) read Chapter 6, consider the growth strategy - mergers and acquisitions. summarize the article and explaining why the two systems wa..

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd