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Prepare a case study on Providing High Quality Services in Air Conditioner Industry by Business Process Management
The problems :
1. Design a customized business process management framework for collecting primary data from the service department of consumer air conditions in Hong Kong.
2. Identify problems associated with the delivery of services at the service department of consumer air conditions in Hong Kong.
3. Illustrate by applying the framework of Carrier for illustration purpose.
4. Recommend solutions to the problems identified.
discuss a situation from your own experience, in which that objective should be given more importance than the other two
Assume a project has normal cash flows. All else equal, which of the following statements is correct?
Let x1 be the number of units to make and x2 be the number of units to buy. If it costs $1.5 to make a unit and $4 to buy a unit and 4,000 units are needed, what is the objective function?
The value of money changes over time. Discuss the principles of capital budgeting and how the outcome of this analysis can influence the "go - no go" decision
Choose a current or past project you have been involved with in your organization or community and prepare a paper that includes the elements.
Is the 14.5% cost of capital a real or nominal rate? Is the current NPV biased, and if so, in which direction?
Calculate company's profit at each level of production. Assume that the company will sell all of its output. At what production level is profit maximized?
What do you understand by productivity and efficiency. Can you discuss three reasons why both concepts matter in any production activity
team communication please respond to the followingbullworking with cross-functional teams and offshore teams is common
The sales manager is always focusing on how to improve customer service. Initiate periodic upgrades based on current trends.
compare and contrast the communication methods used to manage a virtual team as opposed to a face-to-face team. also
What were the risks Boeing faced with during the project. Pick one of the risks. What would be an effective way to reduce or even eliminate that particular risk
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