+1-415-670-9189
info@expertsmind.com
Describe the type of interpersonal relationship
Course:- Business Management
Reference No.:- EM132257562




Assignment Help
Expertsmind Rated 4.9 / 5 based on 47215 reviews.
Review Site
Assignment Help >> Business Management

Question 1

Read the extract below and answer the questions that follow:

Intercultural communication in South African organisations

With regard to the above extract, it can be noted that the issue of intercultural communication is of paramount importance. Using the information from the extract and relevant theory and practical examples explain why an understanding of cultural differences is important for business people today.

Question 2

A Conflict between 2 Co-workers Leads to an Absentee Employee

The Conflict:

An employee was absent from work for several weeks following an incident between her and other staff members. She shared an office, workstation, and a computer with another employee. On this occasion, an employee returned to the office to find her co-worker sitting at the computer with a group of his friends (coworkers) in the office. She asked him to give her access to the computer, but something in her to tone offended him and he responded in a way that offended her as well.

There were cultural and racial differences involved, and underlying disagreements about work ethics and competencies. In addition, the employee felt excluded and ostracized by her colleague and his group of friends in the workplace. There was an expectation that they work closely together to deliver a program jointly, but they were unable to do this and this was stressful for her. This led to her absenteeism.
The Mediation Process:

Two separate mediation sessions were held between the absentee employee and two of her colleagues. Issues were clarified and discussed on both sides.

The Outcome:
In the first mediation session an apology was offered, and the result was satisfactory to both parties. Although not all the issues were resolved in the 2nd mediation due to time restraints, it did lead to the employee's return to work.

Questions

Describe the type of interpersonal relationship that existed between the employee and her coworkers. Give reasons for your answer.

In your opinion explain how the cultural and racial differences impacted on effective communication.

What solutions can you offer to improve intercultural communication in the office?

Identify the different types of conflict and explain in which category the above situation will fit. Give reasons for your answer.

Attachment:- Intercultural communication in South African organisations.rar




Put your comment
 
View Conversion
Minimize
  1. user image
    len2257562

    REQUIREMENTS In your answers focus on: • Font size :12 New Roman Times • Spacing 1.5 line spacing • Present a Table of Contents • Use Harvard referencing, cite page numbers • Use a minimum of 5 RECENT TEXTBOOKS to prepare your assignment • Be critical and support your discussions with practical examples and theory. • Write in complete sentences and use paragraphs. You may use headings and subheadings as required.



Ask Question & Get Answers from Experts
Browse some more (Business Management) Materials
TIRM focuses on information risks. What other sorts of risks exist that TIRM by itself cannot adequately address? What sort of assumptions are we making, or led to make beca
Using the concepts within the textbook, outline some attributes of a project, and describe their overall purpose. Explain how a project would be affected if any of the attr
The U.S Postal Service(USPS) delivers mail to 153 million addresses in every state, city and town in the country. In September 2014, a customer purchases a standard roll of
What types of metrics help to quantify "value" for stakeholders? Can organizational learning play a role in improving "value"? Reply to two other students' Discussion Board
In an integrated approach to sourcing, we now see procurement more widely accepted as a profession. How will this function evolve over the next decade? What approaches will
Why are barriers to entry crucial to the success of a monopoly firm? Explain why all monopoly profits will show up as returns to the factor or factors that provide the barri
Create a training program identifying the main topics that you think should be covered in a new employee orientation for an existing or imaginary company. Be specific. Your
Important information about Thinking and Decision Making - Analyze and explain the following three different types of thinking styles: Creative, Scientific, and Persuasive Thi