Reference no: EM131231997
GOAL SETTING
The first of six steps of performance management consists of goal setting, as detailed in Chapter Three. Assume that you work for the Los Angeles Tribune, a large but struggling newspaper publisher with distribution throughout the Los Angeles region. Various problems have arisen that need to be addressed:
The cost of paper is rising
The cost of distribution is rising
Circulation revenue is down
Advertising revenue is down, largely due to free online listings offered by Craigslist and other online advertising services
Customers are largely in the 40+ age range
The current number of employees cannot continue to be supported if revenue continues to shrink
You have been selected by the CEO to construct a goal-setting framework that focuses on three of the six issues above.
In your APA formatted two- to three-page paper, include a goal statement for each of the three issues you've chosen and describe the corresponding strategies, tactics, activities, measures of success, and goal measurements you recommend.
Support each with your rationale, citing the textbook as necessary, and be sure to provide specific examples within the activities section. In addition to your two to three pages of written content, a title page and reference page are required.
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Prepare an overview and list of instructions for employees
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Describe the corresponding strategies tactics and activities
: In your APA formatted two- to three-page paper, include a goal statement for each of the three issues you've chosen and describe the corresponding strategies, tactics, activities, measures of success, and goal measurements you recommend.
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Skew the potential income of employees to a new level
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Analyze the role that customer service plays
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