Reference no: EM131434897
a. Describe each of the four costs of quality: prevention, appraisal, internal failure, and external failure.
b. Next, explain how and why each type of cost would change (increase, decrease, or remain the same) if we designed a better-quality product that was also easier to manufacture.
c. Describe how and why each would change if we hired more inspectors without changing any other aspects of quality.
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