Reference no: EM13723901
I. Problems regarding the company policies at Phoenix Advertising at the Charlotte, NC, branch.
II. Compare Company's policies applications with other branches.
A. Compare corporate policy requirements versus branch policy applications.
1. Compare branch policies with respect to work hours requirements against corporate policies.
2. Compare branch policies with respect to overtime policies and compensation for extra hours for salaried employees against corporate policies.
3. Meeting and review results with branch managers regarding applied policies.
4. Questioned branch managers and employees regarding their knowledge and compliance of corporate policies. The staff does no recall ever being required to review the employer handbooks with their supervisors or Human Resources.
B. Complete employees survey regarding the branch daily operations and policies.
1. Surveyed HR employees from different branches regarding company personnel policies.
2. Surveyed Managers from different offices regarding branch policies.
3. All branch employees were presented with the survey questions regarding the branch working protocols and the current situation.
C. Clients Feedback
1. Contacted clients that presented recent complaints to determine the causes their complaint.
2. Surveyed regular customers to request their feedback on the quality of the customer service received from the branch.
3. Requested also anonymous information from employees regarding the quality of service being rendered by the company.
4. There are no proper lines of communication with current customers.
III. Determine problems, causes and effects regarding company's policies and offer solutions.
A. After comparing the branch protocols against company's policies determine there is a lack of understanding on company's policies on the Roanoke branch.
1. Management does not follow the proper procedures when it comes to HR policies causing stress, frustrations to overworked employees, and lowering the morale of the staff.
2. HR Manager at the Roanoke branch is not enforcing corporate policies.
3. There is no updated information on the Roanoke branch regarding corporate policies.
4. Employees do not understand the current policies as they are not even familiar
|
What techniques would you use to encourage adoption
: Getting franchise to adopt the online ordering system is a major challenge. What techniques would you use to encourage adoption
|
|
Assume a required rate of return on this bond
: What is the value of a bond that has a par value of $1000, a coupon rate of 17.24% (paid annually), and that matures in 8 years. Assume a required rate of return on this bond is 13.53%.
|
|
Discuss what you deem the ten most important items
: 1. Discuss what you deem the TEN most important items [events, developments and/or episodes] discussed in the chapter. You must explain why each of the TEN deserves your consideration.
|
|
What are the dangers of greenwashing
: From a business perspective, what are the dangers of "greenwashing"? If you were a marketing executive, would you have a policy against "greenwashing"? Why or why not
|
|
Define corporate policy requirements
: Problems regarding the company policies at Phoenix Advertising at the Charlotte, NC, branch. Compare Company's policies applications with other branches. Compare corporate policy requirements versus branch policy applications.
|
|
Calculate the net income for stumble-on-inn last year
: DuPont Analysis Last year, Stumble-on-Inn Inc. reported an ROE of 18 percent. The firm’s debt ratio was 55 percent, sales were $15 million, and the capital intensity was 1.25 times. Calculate the net income for Stumble-on-Inn last year.
|
|
What went wrong during the response effort
: Next, focus on the impact that Katrina had on the city of New Orleans. What went right and what went wrong during the response effort? Given that the impact area was much bigger than New Orleans.
|
|
Business models from inpatient to outpatient services
: Health care in the United States is changing. A paradigm shift is occurring as more and more health care organizations are reorganizing existing business models from inpatient to outpatient services.
|
|
Google- tracking search patterns
: Read Snapshot: Google: Tracking Search Patterns. Find more details of this study since the text's Snapshot was printed and discuss the study including any updates. Respond to at least two of your fellow students' postings
|