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Fantastic Styling Salon is run by three stylists, Jenny Perez, Jill Sloan, and Jerry Tiller, each capable of serving five customers per hour, on average. Use POM for Windows or OM Explorer to answer the following questions.During busy periods of the day, when six customers on average arrive per hour, all three stylists are on staff.
a. If all customers wait in a common line for the next available stylist, how long would a customer wait in line, on average, before being served?The average waiting time in a common line is ___minutes. (Enter your response rounded to two decimal places.)
What are Ben and Jerry’s strengths related to customer service? What is the customer service philosophy of this organization? In what ways is Ben & Jerry’s listening to their customer? What customer-friendly systems are being used by Ben & Jerry’s?
You are the VP of Franchise services for the Happy Buns Restaurant. You have been assigned the task of evaluation the best location for the next HB that a prospective franchisee has suggested in the Columbus, Ohio, area. You are using the standard te..
1 what are some skills that leaders need to possess? how can managers develop leadership skills?2 how has management
Why would subcontractors for a government project want their activities on the critical path? Under what conditions would they try to avoid being on the critical path?
The system reliability for a three-component series system is 0.911988. If the reliability of the first and third components is 0.94 and 0.98, respectively, determine the reliability of the second component.
Develop a communication plan for an airport security project. The project entails installing the hardware and software system that (1) scans a passenger’s eyes, (2) fingerprints the passenger, and (3) transmits the information to a central location f..
Pomona hires Tom to renovate her farm house and repair some minor damages for $1000. Tom informs her that it will take him at least 6 months to complete the work. Discuss whether the parties in question have to enter into a written agreement for such..
Identify and describe the continuing influence of government on compensation practices.
What factors contribute to the cohesiveness of the Sternberg-Silverman-Friedman group? What factors might affect the group's performance norms in the future? What might be the potential consequences for group cohesiveness and performance?
A retailer purchases a can of soup for $.24 and sells it for $.36. Calculate the mark-up as a percentage of cost and as a percentage of selling price. Assume that Stuart Cellars’ annual fixed costs are $1,000,000. With an average retail price of $28 ..
Compare ethical behaviors and societal responsibilities of companies that operate only in the US and those that operate globally. Explain the concept of cultural difference in business behavior. Explain how globalization is changing business/behavior..
At what stage of the business cycle is the yield curve most likely to exhibit the steepest upward slope? Provide and explain three reasons why this is true. In the context of the liquidity preference theory, what does a flat yield curve imply about t..
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