User Account

All Pages

Customer service representative job description

Assignment Help Business Management
Reference no: EM131083058

In the previous Discussion Board assignment, you were working with a hiring manager to assist in collecting particular data for a job analysis. You will now create a detailed job description to attract qualified candidates for several customer service representative positions. Research and create a PowerPoint presentation of at least 6 slides with 200 or more words of speaker notes per slide that addresses the following:

  • Describe up to 10 bulleted details that should be found in a customer service representative job description.
  • What level of education and experience should be necessary for a customer service representative, and why?
  • What level of knowledge of the industry should the customer service representative have, and why?
  • How and why are the job description functions, education, experience, and knowledge so important in attracting qualified candidates for possible interviews?

Reference no: EM131083058

Questions Cloud

Has the ndp rule been good for the country : Since its implementation in 1971, how successful has the bumiputra law been? (talk about specific events in Malaysia that rose from affirmative action)
Organization discuss the sub processes : Also, select an organization (other than described in the chapter) and for that organization discuss the sub processes under each of the macro process.
Promote organizational effectiveness : CS Bennett company needs update the company mission statement and identify ten values which promote organizational effectiveness. What would these ten values be and why did you choose them?
What is the preferred method of raising new capital : Belém Company has 4 million shares of common stock selling at $17 each. It also has $26 million in bonds with coupon rate of 9%, selling at par. What is the preferred method of raising new capital
Customer service representative job description : Describe up to 10 bulleted details that should be found in a customer service representative job description. What level of education and experience should be necessary for a customer service representative, and why? What level of knowledge of the in..
Express concentration in terms of the measured area : Under certain conditions, the DOX peak required 300 s to reach the LIF detector. What time would be required if the applied voltage were doubled? What time would be required if the capillary length were doubled at the same applied voltage?
The optimum capital structure and value of the firm : A firm has an operating profit of $300,000, interest of $35,000, and a tax rate of 40 percent. The firm has an after tax cost of debt of 5 percent and a cost of equity of 15 percent. The firm's target capital structure is set at a mix of 40 percent d..
Find the average annual dividend growth rate : Using Yahoo Finance, find the average annual dividend growth rate for McCormick & Company (MKC) using the last six years of data (note that you will use the dividends of MKC for 2010 – 2015 and will only have five growth rates despite having six year..
What is the cost of the preferred stock-including flotation : Trivoli Industries plans to issue perpetual preferred stock with an $11.00 dividend. The stock is currently selling for $104.00; but flotation costs will be 7% of the market price, so the net price will be $96.72 per share. What is the cost of the pr..

Reviews

Write a Review

Business Management Questions & Answers

  Analyze the concepts of public safety and government

Write clearly and concisely about business ethics using proper writing mechanics.

  Employing women and children at unfair rates

When and under what conditions is it right for companies to buy their inputs from suppliers that do employ women and children at unfair rates? Give an example.

  Describe must natural pay the amount weaver demands

Describe Must Natural pay the amount Weaver demands and Explain your answer using principles of contract law and case law from your text.

  Right when buyer incomes increases

What do you call a good whose demand curve shifts to the right when buyer incomes increases?

  Formal research v business proposalpart 1the term formal

formal research v. business proposalpart 1the term formal research traditionally refers to conducting an experiment

  Describe some of the side effects of organizational controls

Describe some of the side effects of organizational controls in a large mechanistically structured organization, such as the United States Postal Service. Identify at least one other large mechanistically structured organization that could have the s..

  Finding standard deviation of waiting time

The frequency distribution below summarizes the results. Find the standard deviation.

  Different industries and in different companies

Charters used in different industries and in different companies have somewhat different elements.

  How technology facilitates the implementation of change

How technology facilitates the implementation of change in today's workforce. Explain how the workforce in the company will benefit from welcoming an inclusive and more diverse group of coworkers.

  Wal-mart in the 21st century

Wal-Mart International attempted to apply the cost leadership strategy to expansion across multiple countries. Using the country specific data provided, discuss the successes and challenges Wal-Mart experienced in this approach.

  Relationship between motivation and job satisfaction

Discuss the relationship between motivation and job satisfaction and explain how does your personal style for dealing with conflict effect your Learning Team or work team?

  Explain during the growing season a corn farmer sells

Explain During the growing season a corn farmer sells short corn futures contracts in an amount equal to her crop

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd